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Frequently Asked Questions

1.How long does it take for delivery?

When you order from our website, we ensure that the order gets processed within 24 hours and gets delivered within 3-4 weeks.

2. I have bought a furniture product from Buzpick, can you help me assemble it?

We currently provide assembly service at a nominal cost per product per visit at select locations. For further details, please contact us 07592832362 or drop us an email at [email protected]

3. What is the return notice period?

Returns for Furniture category will be accepted only for Damaged/ Defective products. You will need to inform us of any damage/ defects within 48 hours of delivery of the product, in order to receive the replacement.

4. What if the product has missing parts or defects?

If you received your product with missing parts, defects or accessories, immediately notify our team. A replacement will be sent over to you as soon as possible. You will need to inform us of any missing parts/ defects within 48 hours of delivery of the product, in order to receive the replacement.

5. How will I receive the refund?

All refunds (except for cash payments) will be issued through the same transaction method used in the original purchase. For example, if you used a credit card as your payment method, the purchase amount will be issued to your credit card. Refunds for cash payments will be issued either through an account payee cheque in the customer’s name (as given in “billing name” at time of purchase), or an online transfer to customer’s bank account

6. Do you offer a warranty on your product(s)?

Products are typically guaranteed with a warranty on manufacturing defect only. Please keep receipt of your purchase for warranty claims.

7. What payment types do you accept?

We support the following payment options: Credit card, Debit card and Net Banking

8.How do I know if Buzpick is a safe online shop?

We are highly committed to provide you with a safe transaction, value your privacy and work hard to ensure that your details are secure and will not be released to any other party. To learn more about how we keep your details safe, please see our Privacy Policy.

9. What happens after I paid for my on-line Order?

Immediately upon checkout, you will receive an email from Buzpick Furniture providing an Order No., Product Details, Amount Paid (Revise from Amount Payable) & an approximate delivery date. We wait for five business days before releasing your order into production.

10. Can I save my cart?

Yes. To save your cart, sign in to or create an account and add items to your cart. When you leave the site or log out, the items added will be in your cart when you sign back in.